Shipping & delivery
Shipping & Delivery Policy – Zavéa Jewellery
Shipping Areas
Zavéa Jewellery is based in The Netherlands and currently ships to:
• United Kingdom
• European Union
• United States
• Canada
If your country is not listed above, please contact us before placing an order.
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Shipping Costs
• Free standard shipping on all orders
• No minimum purchase amount required
For orders shipped outside the European Union (including the UK, USA, and Canada), customs duties, import taxes, or handling fees may apply depending on local regulations.
Any applicable customs charges are the responsibility of the customer.
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Order Processing Time
• Orders are processed within 1–2 business days (Monday–Friday).
• Orders placed on weekends or public holidays are processed on the next business day.
You will receive a confirmation email once your order has been dispatched.
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Estimated Delivery Times
After dispatch, estimated delivery times are:
• United Kingdom: 2–6 business days
• European Union: 2–6 business days
• United States: 5–10 business days
• Canada: 5–10 business days
Delivery times are estimates and may vary due to courier delays, customs inspections, weather conditions, or peak seasons.
If your shipment is delayed, we will inform you by email.
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Tracking Information
All orders include standard tracking.
A tracking link will be sent to your email address once your order has been shipped.
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Delivery Issues
Once your order has been handed to the shipping carrier, we will assist you in case of delivery issues or lost parcels.
If your order has not arrived within the expected timeframe, please contact us at:
support@zaveajewellery.com
We will investigate the matter and provide a solution as quickly as possible.
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Business Information
Zavéa Jewellery
Zwarteweg 119A
8097 PT Oosterwolde
The Netherlands
Email: support@zaveajewellery.com
Phone: +31 6 12069965